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Module 5

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  1. Question 1 of 3
    1. Question

    We now want to do a ‘service-based information call’ in comparison to a ‘confirmation call’ because:

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  2. Question 2 of 3
    2. Question

    What time do we start confirming the next day?

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  3. Question 3 of 3
    3. Question

    We never say the words “confirming your appointment’ on a service information call.

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